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Organizational Effectiveness – TVA Police & Emergency Management

Report Information

Date Issued
Report Number
2022-17371
Report Type
Inspection / Evaluation
Description
The Office of the Inspector General conducted a review of TVA Police and Emergency Management’s (TVAP&EM) organization to identify factors that could impact TVAP&EM’s organizational effectiveness. During interviews, TVAP&EM personnel revealed positive interactions within and outside TVAP&EM. However, we identified issues that have, or could, affect accomplishment of the TVAP&EM mission, if not addressed. These issues included (1) engagement risks, (2) employee concerns related to inconsistent practices within the organization, (3) risks related to TVAP&EM’s mobile software tool, and (4) risks to personnel security. We also identified an opportunity to strengthen risk assessment within TVAP&EM.
Joint Report
Yes
Participating OIG
Tennessee Valley Authority OIG
Agency Wide
Yes (agency-wide)
Questioned Costs
$0
Funds for Better Use
$0

Recommendations

We recommend the Director, TVA Police and Emergency Management, address inconsistent practices by collaborating with Human Resources and Communications Talent and Culture personnel to address inconsistencies in hiring practices and to clarify performance management expectations, including establishing goals unique to the individual.

We recommend the Director, TVA Police and Emergency Management, address inconsistent practices by communicating the expectations for employees to be considered for a rotational position and confirming those filling rotational positions are doing so for reasons consistent with Human Resources and Communications guidance.

We recommend the Director, TVA Police and Emergency Management, address inconsistent practices by developing guidelines for the progression plan program that includes addressing expectations for training and the application of waivers.

We recommend the Director, TVA Police and Emergency Management, address the security and operational issues identified related to the mobile software and use of personal devices such as cell phones.

We recommend the Director, TVA Police and Emergency Management, collaborate with Human Resources and Communications personnel to obtain employment verification in a timely manner and revoke access for those employees whose verification has not been completed within the required time frame.