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Organizational Effectiveness – Transmission Planning and Projects

Report Information

Date Issued
Report Number
2022-17373
Report Type
Inspection / Evaluation
Description
The Office of the Inspector General conducted a review of Transmission Planning and Projects (TPP) organization to identify factors that could impact TPP’s organizational effectiveness. During interviews, TPP personnel revealed positive interactions with team members and business partners provided positive feedback on TPP. However, we identified issues that could negatively impact TPP’s effectiveness, if not addressed. These issues include (1) engagement risks, (2) insufficient resources, (3) system risks related to an ineffective estimating and material processing system and the inadequacy of customer relationship management systems, and (4) needed improvements with business partner support.
Joint Report
Yes
Participating OIG
Tennessee Valley Authority OIG
Agency Wide
Yes (agency-wide)
Questioned Costs
$0
Funds for Better Use
$0
View report on Oversight.gov

Recommendations

We recommend the Vice President, Transmission Planning and Projects, address the engagement risks related to some management in two groups, interactions between Transmission Planning and Projects departments, and telework.

We recommend the Vice President, Transmission Planning and Projects, address resources in Transmission Planning and Projects by evaluating current staffing levels and the impacts of rotations and turnover on workload.

We recommend the Vice President, Transmission Planning and Projects, address the concerns related to the estimating and material processing application and with customer relationship management systems.

We recommend the Vice President, Transmission Planning and Projects, address the concerns with business partner support.